7-Day Exchange and Return Policy
Eligibility:
- Items must be in their original, unused condition with all tags attached.
- Items must be returned within 7 days of the purchase date.
- Proof of purchase (receipt or order confirmation) is required.
Exchange:
- If you’d like to exchange an item for a different size or color, we will gladly do so.
- Please contact our customer service team to initiate an exchange.
Return:
- If you’re not satisfied with your purchase, you may return it for a full refund.
- Please contact our customer service team to initiate a return.
Shipping Costs:
- The customer is responsible for the shipping costs associated with returns or exchanges.
- We recommend using a trackable shipping method to ensure the safe arrival of your return.
Exceptions:
- Items that show signs of wear, damage, or alterations cannot be exchanged or returned.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer service team immediately. We will provide instructions on how to return the item and arrange for a replacement or refund.
Contact Information:
- For any questions or concerns regarding our exchange and return policy, please contact our customer service team at Email: mavenattires@gmail.com or Whatsapp: 0307-9229177